9.1 SCHEDULES
9.1.1 When we accept your booking, the scheduled flight timings and flight numbers in force at the time will be shown in your booking confirmation or itinerary. The flight timings and flight numbers shown in your booking confirmation or itinerary may change before scheduled departure.
9.1.2 If we change flight timings or numbers before scheduled departure, we will notify you about these changes by e-mail. We may also notify you by push notification and text message (if you gave us a phone number for this purpose) where these changes occur shortly before scheduled departure. You will be informed of your rights in accordance with clause 9.2 below.
9.2 CANCELLATIONS AND DELAYS
9.2.1 If we cancel any flight you have booked, fail to operate the flight reasonably according to schedule or cancel the route, you may be entitled to the rights set out in the Montreal Convention 1999 or the applicable Passenger Rights Regulations.
9.2.2 If a flight is cancelled or delayed for two hours or more, we will provide you with information about your rights, including your right to compensation and assistance.
9.3 DIVERSIONS
If, for reasons outside our control, we cannot land at the booked destination airport and are diverted to another airport, then unless the plane continues to the original destination airport after the diversion, the carriage by air will be considered to be completed when the plane arrives at that other airport. However, we will arrange alternative transport, with us or another transport provider we choose, to carry you to the destination airport set out in your booking confirmation or itinerary. You will not have to pay anything for that alternative transport.
9.4 COMPENSATION FOR DENIED BOARDING
If we do not let you board the plane for a flight you have booked (as set out in the booking confirmation or itinerary) because a space is no longer available, we will compensate you in line with any relevant law that applies. We will give you information about your rights in these circumstances, particularly your rights relating to practical help and compensation.